Dixon Industries

Dixon Industries for FUSIONMASTER® PE butt welding equipment, and Teflon® coating services

Warranty Policy

  1. Subject to the terms below, Dixon Industries Pty Ltd ("Company") warrants to repair or replace at its option ex-works Adelaide any product manufactured or repaired by it within 2 years from the date of shipment which are found to be defective due to either faulty workmanship or use of faulty materials, provided that such defective product is returned to the Company's works at the customer's expense, unless otherwise agreed.
  2. This warranty is limited solely to products manufactured or repaired by the Company. Products not manufactured by the Company (such as pumps, gauges, motors, switches, etc.) are not covered by this warranty. In relation to a repair, this warranty is limited to the Company's cost of parts and labour to remedy a defective repair.
  3. This warranty does not apply to any product that has been damaged by accident, misuse, neglect, use of an electrical power supply that is incompatible with the design specifications of the product or repair or alteration of the product by anyone other than the Company.
  4. A warranty claim must be made to the Company in writing within 14 days of the first occurrence of the event or condition on which the claim is based. The claim must include proof of purchase and a detailed statement of the manner in which the product has been used and the event or condition occurred. The Company's decision to admit or refuse any warranty claim shall be binding.
  5. Replacement parts provided to the customer before the right to a warranty claim is accepted by the Company will be invoiced at the full cost of the parts, including applicable taxes and freight charges. If a warranty claim is accepted, the cost of any replacement parts covered by the warranty claim which have been so invoiced will be credited to the customer.
  6. All costs of returning product to the customer shall be paid by the customer.
  7. Other than provided in this warranty, the Company excludes any other responsibility or liability whatever to the maximum extent permitted by law including liability for breach of contract, negligence or incidental, consequential, indirect or special damages including without limitation, interruption to use of the product or any other plant or equipment.

You need to upgrade your Flash Player to view this website

Get Adobe Flash Player